Returns & Exchanges

At Suns Lifestyle, we want you to be completely satisfied with your premium outdoor furniture. If your purchase isn't quite right for your space, we offer a 30-day return policy for unused items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our customer concierge team via email or our online portal with your order number and the reason for your return to obtain a Return Authorization.

• 2.
  Prepare Your Item

  Carefully repackage the furniture in its original protective wrapping and boxes to ensure it remains secure and undamaged during transit.

• 3.
  Schedule Collection

  For larger garden sets and pergolas, our specialist logistics team will contact you to arrange a convenient time for professional collection from your property.

• 4.
  Inspection and Refund

  Once our warehouse team verifies the item's condition, we will process your refund to the original payment method within 7 to 10 business days.